Assurance TCM wishes to inform the consumer about some measures that the firm takes regarding themanagement of the personal or sensitive information of its clients (potential and actual).
For information, Alexandre Trudeau, responsible officer of the firm acts also as the person responsible for the protection of personal information.
The president, Mr. Sylvain Racine is the person who is in charge of applying this policy and ensuring that complaints received by Racine & Chamberland are examined in accordance with said policy.
The firm has implemented adequate computer security measures to respect the protection of yourp ersonal information. Also, it has a policy regarding the protection of personal information. The policy is available on request at:
atrudeau@racinechamberland.comA separate policy for staff has been put in place to promote the best practices to adopt in the context ofthe company's professional activities.
In the event of a dispute or complaint regarding the protection of personal information, the consumer orclient is invited to contact the firm or consult the dispute and complaint handling policy.